Waldorf Auto Repair

Excellent service in customer service

I highly recommend this place. Arrived before the place opened... The Manager named Keisha met me and immediately started the paperwork process. Her profound personality and professionalism was exceptional!!!

Very courteous and trustworthy shop. Excellent service and Quality work. I will continue to bring my families vehicles to Cottman’s.

The job got done..but when it came to great customer service this place lacked it..Didn’t give much information and was short with answers..I may or may not go back..pricing seems fair but I may look around before I go back..

I'm disappointed that the transmission I brought brand new has to be dropped again to get to the rear main oil leak. After replacement service work was done for a brand new transmission ! I felt the tech should have caught that. EVEN IF IT WAS AN UP CHARGE! I'm not a nickel and dime customer. I specifically asked if anymore work was needed. I was explained. I was good to go. So I ask for an oil change. Surprisingly the oil change was $168.00. I did ask why it was so high it was stated because I asked for Mobile oil. Tech changed oil but I was NOT INFORMED that my oil pan gasket was leaking nor my rack and pinion. But on my return inspection from new transmission. This information was brought to my attention. I wanted Cottonman to do the work on my vehicle but my last bill was $4500. I was told I was good to go on my pick up. I come back for a follow-up and I have another $4500 bill in addition $140 Service charge to inspect.. I just felt like Cottonman was more reputable because of my pervious excellent transactions in the past. This last transaction was a COMPLETE DISASTER!

Very welcoming and the staff went out of their way to accommodate me for service. This was my first time visiting Cottman of Waldorf and I was impressed with the thoroughness of the work done.

Very welcoming and the staff went out of their way to accommodate me for service. This was my first time visiting Cottman of Waldorf and I was impressed with the thoroughness of the work done.

To me their number one

I called Cottmans and Valarie answered. She was straight to the point and got me in as soon as possible. When I showed up the day of my appointment, Valarie was polite and very easy to talk to. I spoke to the owner, told him what vehicle codes I had and he promised they'd do everything to find the issue and pray I wouldn't need a new transmission. I in fact needed a new transmission and they had my vehicle in and out within 2 days of dropping it off. I would recommend Cottmans and I pray I never need to use them again but if I do have any issues, they'll be the first place I call.