About Us

If you are looking for a place that will give you expert vehicle repairs along with great customer service, then you have come to the right place. We are a locally owned National Franchise. Cottman Transmission and Total Auto Care has been in Waldorf since 1988. We have owned this location since 2008. Our current location is a 9 bay shop and we employ one Transmission Rebuilder, 5 General Repair Technicians, Service Writer and Bill, our General Manager. Ken, the owner, is actively involved in the day to day operations. His wife, Cara, the Financial Officer, helps customers with financing, and does outside sales

We employ ASE Certified Technicians that continue to receive the latest training to allow them to keep up with the latest transmission, auto repair, and vehicle technologies to assure we provide a superior level of auto repair service. We abide by Cottman’s complete service philosophy, which call for your vehicle to be repaired properly the first time, so that you don’t have to lose either time or money. We will never suggest any repairs that you do not need.

Over the years, we have won several awards through our National Franchisor, including our most recent: 2016 Outstanding Customer Service Award. We pride ourselves in the many repeat customers we have. Our greatest complement is a referral from our customers. We want to be your preferred auto repair shop in Waldorf.

Service Philosophy

Vision Statement

To provide quality transmission and general automotive repairs at competitive prices with our success being built from repeat customers who trust the service we provide.

Mission Statement

We are in business to serve the transmission and auto repair needs of all customers in the communities where Cottman centers are located. Our goal is for our customers to recommend Cottman to others.

Our Service Assurance

Our service Assurance is to be fair and honest in our dealings among ourselves, our customers, our vendors and our community.

We will continue to keep updated on the latest transmission, auto repair and vehicle technologies to assure we provide a superior level of auto repair service. Cottman operates with the highest level of honesty. We will continue to build on our 50 year reputation through the quality of service provided.

Extended Warranties

Cottman offers Extended Warranties on an array of services. Contact us today for more details.

News

Project HERO was started for Nathan Norman. He is a 5-yr-old fighting cancer. All he wants to be when he grows up is a fireman. His story was posted on Wish Upon a Hero, and first responders flocked to him. My truck was given to me, and when I heard about Nathan, I knew I had to do. something. I have contacted many companies to donate anything they can for this cause .To get the word out about this great foundation. Tim Bready and Nate VanderVliet were the masterminds behind the design of the wrap for the truck and the Guys at Truck n American have also been a great assets to the build of the truck. Eventually the truck will be auctioned and proceeds will go to Wish Upon a Hero foundation and St Jude's center for children.

http://www.brandywinevfd.net/news.html?view=1&id=57035

Outstanding Customer Service Awards

2009 Award

2009 Total Auto Care

2010 Award

2010 Total Auto Care

2011 Award

2011 Outstanding Sales Development

2014 Award

2014 Total Auto Care Sales Award

2009 Award

2009 Top Sales

2010 Award

2010 Total Transmission Sales

2012 Award

2012 Sales Development Award

2016 Award

2016 Outstanding Customer Service

2009 Award

2009 Founders Award

2010 Award

2010 Cal West Award

2013 Award

2013 Top Total Auto Care

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