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5

Excellent service and outstanding communication with me regarding the vehicle.

We are pleased to hear that you received excellent service and outstanding communication from our team! We appreciate you taking your time to leave us the great review! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

First time use. Quick efficient service. Kept me informed of my vehicle progress. Let me know my vehicle problem work began. I will return for future service.

Mr. Small we are happy to hear that you received informed and efficient service on your vehicle. We look forward to servicing your vehicle should you require further service! Thank you for taking your time to leave us the great 5 star review! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
2

I went to Cottman for a MD Safety Inspection. Their price was excellent. They also got to me quickly, had a clean comfortable waiting room and finished the inspection pretty fast. The inspector found two minor things hat needed to be addressed for the car to pass inspection. The first was that the rear seatbelt wasn’t visible. Even though they told me it was probably just stuck down between the seats he marked it as failed. He could have simply reached in the seat to find it or called me to reach and find it. I pulled it out in less than 10 seconds. The second issue was two bulbs that needed to be replaced. Even though they have a service where I could have paid to have them replace the bulbs they just failed the car. After they took my money and then told me the small reasons why it failed I asked if they offered that minor repair service and they offered me a price. I left not wanting to then or ever again give them another dime.

Victor, it is discouraging to hear that we fell below your expectations. Due to Maryland State Laws there are some things our Inspectors are not allowed to do. We hope you allow us the chance to address your concerns, as we'd hate to lose a valuable guest such as yourself. When you have a moment, kindly send us your phone number and availability at [email protected], and we'll be in touch. Respectfully, Cottman of Waldorf

- Cottman of Waldorf
4

I had a positive experience with the company and the workers. The only issue I had was communication; instead of them calling me, I had to call and check on my vehicle.

We are glad to hear that you had a positive experience with the recent repairs of your vehicle. We apologize that you had to call us regarding the status of your repairs. Our policy is to let a customer know what the diagnosis is and when the vehicle is complete. Thank you for leaving us the review. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

Great people, Ken and Bill have been taking care of my family's cars for years. I can't say enough good things about this place.

We appreciate your loyalty and your kind words! Thanks for leaving us the great 5 star review! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

They were excellent efficient and kind. And very patient.. I would always go to them for car work

We appreciate your leaving us a 5 star review! We were happy to provide you with excellent service on your most recent visit to our shop and look forward to servicing your vehicle again should you require further services. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

I recommend COTTMAN TRANSMISSION you are very good

Mr. Martinez, thank you for choosing us for the recent diagnosis of your vehicle and for leaving us the great 5 star review! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
4

Cottman Transmission did a great job on getting my vehicle back operational in the most expeditious manner after receiving authorization from the warranty company. Vehicle has been running great!

We are happy to hear that your vehicle is running great after the recent repair and thank you for choosing us for the warranty repair and for leaving us a great review! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
4

fast and friendly service!

Mr. Hartfield, we were happy to provide you with friendly service on the recent repair of your Ford truck. Thank you for choosing us for the repair and for leaving us the great 5 star review! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

Great customer service. Went above and beyond to find the bext price on a transfer case and drive shaft for my Ford Explorer.

Thank you for choosing us for the recent repairs of your Ford Explorer. We strive to give each and every customer great customer service and are glad to hear we hit the mark! We also, appreciate you taking your time to leave us the great 5 star review! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
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