5

Got the job done perfectly

5

5

Valeri and the crew are AMAZING!! They got me in and out quick, and they took the time to show me where exactly the issue was! Once I got my baby back on the road for a funeral, the issue was completely resolved. The prices are reasonable too...so I'll be back for all my car issues!

Brittany, your amazing review is encouraging to receive, and thank you for taking a moment to highlight our efficient service. We look forward to caring for you and your car again! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

If you're going to have transmission problems that is the place to end up at. I was traveling with my camper and stopped at Walmart and had fluid pouring out of my transmission. The manager Valerie is a rockstar bent over backwards for me to find a place that I could disconnect my camper and it would look at my truck first thing in the morning which they did. On Friday morning they looked at it ordered the parts that they thought would be where the problem no one could rebuild it that day, they're retired master builder bill came in special on a Saturday morning replace the parts that I needed they reinstalled the transmission in my truck by Saturday afternoon. I cannot say enough good words about hell helpful everyone there was if you're going to break down that is the place to go to.

Thank you for taking a moment to share your experience, and our team was happy to be here to ensure your truck was taken care of. We appreciate your support, Craig. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

The staff was friendly and answered all my questions. I was in and out within 45 minutes. I would recommend them to my family and friends.

Tia, our team will always be happy to help and answer your questions! Thanks for recommending us to your loved ones, and please let us know if you need anything else. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

I'm a regular, always good experience.

Your trust and loyalty mean the world to us, Jason! Thank you so much for choosing us to meet your automotive needs. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

My experience was excellent . The manager Ms Valerie would explain and show what necessary to complete the job. If I have auto problems I would return to Cottman .

We're glad to hear you had an excellent experience and that our team provided such informative care, John. We look forward to working with you again. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
1

Took my vehicle here to have service on my gmc acadia, I was told it needed a transmission again. Cottman had just replaced the transmission on this truck 3 years prior of course the warranty had just expired. I took it to another shop who found a badly leaking transmission line they repaired it and it's been over 5000 miles and no issues with it now. Maybe they just missed it but there's a huge difference of about $5000 that I would have paid. That's not good. Seek a second opinion it may save you some money.

We apologize for falling short of your expectations. Thorough work and service will always be important here, as helping our guests keep their vehicles running well is important. We hope to reconnect and regain your trust, so please reach out to [email protected] with your contact information. Thank you. Respectfully, Cottman of Waldorf

- Cottman of Waldorf
5

Awesome Customer Service! They performed my state inspection upon my arrival and completed it sooner than expected.

Thanks for making us your choice to take care of your vehicle's inspection. We appreciate your awesome support. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

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