5

5

Always excellent service and mannerism...all concerns and questions answered dealing with my vehicle.

Malcolm, We are happy to provide you with excellent service and answer your questions. We appreciate you taking your time to leave us with a great customer review! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

Awesome professional service, full range of knowledge and detail of the service requested.

Ulysses, we work hard to give the best service possible. If you ever require our assistance with anything, please do not hesitate to contact us. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

That is perfect professional and fast service. I love the place.

Jose, Thank you for your kind review! We are pleased you are happy with our service! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

The Cottman team continues to be courteous and professional in all my dealings with them. I would recommend 👌

We're proud to know we've hit the mark with you, Dwayne! Thank you for your awesome feedback, and please know you can always count on us in the future. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

3

Great company. I had a hefty bill but everything was done. The gentleman behind the desk were patient and helpful. 4/9/21 Here is the latest update from my experience. I took my van back to Cottman to get a MD inspection. Guess what, yep, it fail. Just 30 plus days from getting my van totally fixed and looked over throughly with a hefty bill. The item that failed was one that they replaced. So, now here comes the blame game. Ma’am you must have gotten an alignment because they busted your rack and pinion cover ( don’t remember the correct name) No, sir I didn’t. No one has touched my van. After I got my van back the second time and it did pass inspection, however, the van rides really bad and it pulling to one side, making a weird sound on the passenger side. I’m taking it back and see what they say. I’ll keep you posted. So, here are the results. The gentleman behind the counter didn’t make me feel liked I was valued or aim to listen, but let’s move on. I was able to show proof of an alignment that was performed on my van before they did the work. So, my issue is let’s figure out if it could be something else. Well according to them it’s nothing else, “Somebody did an alignment on your van after the work was done.” Brad, the head mechanic took my van and fixed the problems. It still has a knocking sound (which wasn’t there before) but he told to to drive it some more and come back to see him. Ask for Brad, if you want work done to your vehicle with love. He took care of me and he listened. I think any company is a good company unless a problem occurs or adversity. How well do companies handle disagree or misunderstandings. That’s the real test of customer service. You decide.

We can assure you wonderful service every time! Thank you for trusting us and for sharing your kind remarks!

- Cottman of Waldorf
5

5

I absolutely love Cottman. Ken, Bill and the team are incredible. I've been a loyal customer for years because they are simply the best. Extremely good quality service, super friendly and honest staff and a very fair price. Started with my 100 Series Land Cruiser (when the dealerships didn't know what to do) and now they service the cars for my entire family. I (again) highly recommend Cottman in Waldorf.

We are so happy you found us, as it has been our pleasure to assist you in any way we could. We will always be here to assist you on what you need in the moment! Thanks for the feedback, and we'll see you the next time you need our help! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
3

Cottman of Waldorf is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Cottman of Waldorf (301) 645-4055 if you have any issues in accessing any area of our website.