5

Transmission Fluid Replacement Took 2 vehicles in for transmission service. 1 vehicle had a more serious problem the expected. I was given a fair assessment of the problem and a quote for the repair cost. Happy to know that what I thought would repair the symptom would not have corrected a thing. truthfully it kept me from possible getting stranded. Great experience with a topping of up front honesty.

5

Great Service! The owner, Mr. Ken Barker has assembled the finest auto repair facility ever, with the dual franchises of NAPA Auto Care/Cottman Transmission and driveline center. He has staffed it with technicians who all have multiple ASE certifications. I continue a 25 year business relationship with this shop, even though I now live 100 miles far.

Thank you so much for your trust over the years, Ken, and for saying such great things about us online. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

EXCELLENT SERVICE! I was in need of a new transmission, I received several estimates, and the estimate I received from Cottman was the lowest estimate I received. The work was performed quickly and they kept me updated on the progress of the work. I would definitely recommend them to anyone I know, and as a matter of fact, the fixed my brakes about 8 months prior to my transmission and I am going to them again to have my throttle body replaced.

Knowing we saved you some money, while offering fast and well performed work, is truly something that makes our jobs that much more worthwhile. We love what we do here, and we look forward to serving you again for your throttle body replacement. Thank you so much, Tonya! Gratefully

- Cottman of Waldorf
5

Cottman's service has been great! I needed help with a few things extra and these guys went above and beyond what they should have to help out a customer like myself in need. Not to mention, the quality of work they provided me was excellent. They are true professionals who went over every detail that was necessary in order to perform the repairs that I needed which I truly appreciate as should anyone when it comes to car repairs. I highly recommend them and will return for anything from new tires and oil changes to any more major repairs as they may arise. Be sure to speak to Ken and if he's not available for some reason, Bill can answer any questions for you.

We always aim to go above and beyond for our customers, Calvin, and we appreciate the time you took to share your thoughts. Your feedback ensures we will continue to hit that five-star mark for the great people who support us. Thank you for being one of those people. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

Very impressed with their knowledge, workmanship and trustworthiness! This is where I'll go for all my car care needs from now on!

Thank you for letting the world know we impressed you, Debbie! It's wonderful to know we have earned your trust from here on out! Gratefully, Cottman of Waldorf

- Cottman of Waldorf
5

Cottman mechanics are very knowledgeable and always seem to detect the exact thing wrong with my car. I recommend anyone to come here as I have been going here now for the past few years and have never left unsatisfied. After having bad experiences at other car shops and always feeling like I was getting ripped off, Cottman has renewed my faith in car shops once again!

It makes our team proud knowing we have renewed your faith in what automotive repair should be, Nisey! Thanks for offering us that opportunity, and then for coming on Facebook to say great things about us. Be sure to let us know the next time you need anything. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
1

My experience started off good or at least I thought. I had to have my car towed there because it would not stay started long enough to make it to any shop. This shop was recommended by another auto place with the hopes that they would charge fairly and fix any transmission related issues. I was even told to state that they sent me there to ensure fair pricing. “Bill” was my service rep; he was whom I spoke with regarding the car and my situation. I was told by Bill my total bill was $2200.00 with the explanation that my car had a lot of small things wrong however; the work would have my car working and able to pass emissions. Once the work was completed and the bill paid in full. I sat down and looked over the itemized bill and to my surprise I realized I was grossly overcharged on pretty much everything they did. I could have gotten my car done at the same price or less at the dealership with coupons. I picked my car up on a Saturday and by Monday the check imagine light was on. I took my car to another auto shop and basically and it was confirmed that: 1. I was indeed grossly overcharged. 2. I now have to pay an additional $600.00 in repairs to get my car in shape to pass emissions. So, if you want to overpay for your car being fix then Cottman Transmission and Total Auto Care is the place to go. Example of the charges: Cottman Transmission and Total Auto Care charged me for brake work labor $366 and that price did not include the brakes they charged me about over $200.00 for the brakes along. I ended up paying nearly $600 for brakes along. I was never told I was paying that much for brakes, the explanations of the total bill was that I had a lot of things wrong which I contribute to the transmission since that is why I took it there in the beginning. But sometimes people see you in a vulnerable place and take full advantage. Cottman Transmission and Total Auto Care overcharge me and that is bad business.

5

They went above and beyond on repairing our vehicle. My husband broke down and had his car towed to the repair shop. They were very accommodating and put in the extra effort to repair his car quickly and correctly. There was a lot wrong with my husband's car. The price was also very fair. This is a very honest mechanic shop. I would definitely recommend this mechanic shop to other people.

5

This is where I go for service on all of my vehicles. Great value and consistent workmanship.

Great, consistent service is what we’re in business to provide here at Cottman, and we are so thankful to know this has earned us your loyalty. Your continued business and your review mean the world to us, Harry. Thank you! Gratefully, Cottman of Waldorf.

- Cottman of Waldorf
5

I had a problem with my car, and Tammy at Cottman was just the person I needed to speak to about the car, and problem. The folks at Cottman fixed the car in short time, and gave me a great warranty. I promised them I would pass the word on!!!!!!!

Thanks for passing the word on about our Cottman! We were delighted to help fix your car in no time at all and offer a great warranty to go along with it. Gratefully, Cottman of Waldorf

- Cottman of Waldorf
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